Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise the right to cancel, you must inform us (ideco gmbh Am Kirchbach 7 97346 Iphofen) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.
You can also electronically complete and submit the sample withdrawal form or another clear declaration on our website [ideco- glas.de]. If you make use of this option, we will send you a confirmation of receipt of such a revocation without delay (e.g. by e-mail).

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
§ 312 d para. 4 No. 1 BGB stipulates that the right of withdrawal does not apply to the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs.

You must return the goods immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract to . to us or to [hier sind gegebenenfalls der Name und die Anschrift der von Ihnen zur Entgegennahme der Waren ermächtigten Person einzufügen] or to hand them over. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods. The costs are estimated at a maximum of around . EUR 20.00 estimated.

Sample withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it to us).

– To: ideco GmbH, Am Kirchbach 7, 97346 Iphofen, Germany, Tel: 0049 9326902331, Fax: 00499326902332, E-Mail: info@ideco-glas.de

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for notification on paper)

– Date

___________
(*) Delete as appropriate.